Cancellation & Refund Policy

By completing a purchase or activating a subscription on our platform, you acknowledge and agree that no refund will be issued under any circumstances, including but not limited to:

• Change of mind, dissatisfaction, or non-usage of the purchased Service after enrollment.
• Partial usage of the test series or subscription period — refunds are not pro-rated.
• Account suspension or termination resulting from violation of our Terms & Conditions.
• Inability to access content due to technical issues on the user's end (device, browser, internet connectivity, etc.) where the platform itself is functioning correctly.
• Duplicate or accidental purchases — please verify your selection before completing payment.

Cancellation: You may cancel your subscription at any time from your account settings. Cancellation stops any future renewals; it does not generate a refund for the current or past billing period, and you will retain access to the Service until the end of the period you have already paid for.

Service Failure: In the rare event that we are unable to provide the Service you have paid for due to a fault on our end (and not for reasons covered above), we will work with you to either restore access or provide a comparable alternative. Any such resolution is at our sole discretion and is not a refund of payment.

For any concerns regarding a purchase, please reach out via our Contact Us page within 7 days of the transaction. Concerns raised after this window may not be considered.